Payment Policy for Omega Excellence

Effective Date: January 15, 2025
Website: www.omegaexcellence.com
Address: 266 North St, Whitney Point, New York, United States
Phone: (810) 743-1735
Email: contact@omegae.com

Introduction

This Payment Policy outlines the terms and conditions governing the payments made through Omega Excellence’s website. By completing a purchase, you agree to the terms and conditions described in this policy.

1. Accepted Payment Methods

Omega Excellence accepts the following secure payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Gift Cards: Omega Excellence gift cards (if applicable)

2. Payment Currency

  • All transactions are processed in US Dollars (USD).
  • International customers may incur additional charges for currency conversion based on the policies of their financial institution.

3. Payment Security

Your security is our top priority. We use the following security measures:

  • SSL Encryption: All payment information is transmitted securely using SSL (Secure Socket Layer) technology.
  • Trusted Payment Gateways: All payment transactions are processed through reputable third-party payment processors.
  • No Data Retention: Omega Excellence does not store sensitive payment details, such as credit card numbers or CVV codes, ensuring that your data is protected.

4. Payment Processing

a. Authorization and Confirmation

  • Payments must be successfully processed before your order is fulfilled.
  • Once the payment is authorized, a confirmation email will be sent to you with your order details.

b. Failed Payments

  • If a payment fails, please verify your payment details and ensure sufficient funds are available.
  • Orders with failed payments will not be processed until payment is successfully completed.

5. Taxes and Additional Fees

a. Sales Tax

  • Sales tax will be calculated based on the shipping address and the applicable tax laws in your region.
  • The total tax amount will be displayed during checkout before completing your payment.

b. International Fees

  • Customers outside the United States are responsible for any customs duties, import taxes, or other fees imposed by their respective countries. These charges are not included in the order total and must be paid by the customer upon delivery.

6. Refunds and Cancellations

a. Refunds

  • Refunds are processed in accordance with our Refund and Returns Policy.
  • Once approved, refunds will be issued to the original payment method and may take 5–10 business days to reflect, depending on the payment provider.

b. Order Cancellations

  • Orders can be canceled within 24 hours of placement for a full refund.
  • Cancellation requests made after this period will be processed as returns and are subject to the Refund and Returns Policy.

7. Disputes and Chargebacks

a. Resolving Payment Issues

  • If you encounter any unauthorized charges or payment issues, please contact us immediately at contact@omegae.com.
  • We will investigate the issue and resolve it as quickly as possible.

b. Chargebacks

  • Initiating a chargeback without prior communication with our customer service may result in account suspension or denial of future transactions.
  • We encourage customers to contact us directly to resolve payment disputes before pursuing chargebacks.

8. Fraud Prevention

  • Omega Excellence actively monitors all transactions for fraudulent activity.
  • Orders flagged as potentially fraudulent may require additional verification or may be canceled.

9. Subscription Payments (if applicable)

  • For subscription-based services or products, your payment method will be charged automatically based on the billing cycle you have selected.
  • Subscriptions can be canceled at any time through your account settings or by contacting customer support.

10. Changes to This Payment Policy

Omega Excellence reserves the right to update or modify this Payment Policy at any time. Updates will be posted on our website, and significant changes will be communicated directly to users.

11. Contact Us

If you have any questions or concerns about this Payment Policy, please contact us: